Our professional telephone interpreters are available 24/7/365 from our state-of-the-art call center. Quality assurance is our number one priority. Interpreters must pass rigorous assessments of their interpreting skills, sign Confidentiality and Code of Ethics Agreements and are trained in HIPAA compliance. Random call monitoring assures that all interpreters adhere to recognized professional standards.
Digital Document Translation
Universe has specialized in document translation for over 35 years. All of our translators are technically-qualified native speakers. All translated material is checked by a second, equally qualified native speaker. We utilize the latest translation and desktop publishing technology to effectively communicate your message, both linguistically and visually.
Digital Audio/Video Transcription, Voice-Over and Narration
Universe offers Spanish transcription services for any subject matter. Our transcribers are all certified by the American Translators Association (ATA). For all legal matters such as court hearings, marketing presentations, training and instructional videos, etc., Universe also offers voice-over and narration support in any media format. Our narration services include a choice of male or female voices, with client review and approval during every step of the process.
Translation/Localization of Software, Websites, On-Line Help, Multimedia, and Other Applications
A carefully translated website, localized to address specific dialects and cultures, will assure clarity, accuracy and efficiency in your mission to provide all communities with equal access to services. Culturally native human editors and proofreaders are the only way to prevent the embarrassment of machine translation deficiencies.
Video Remote Interpreting
Video Remote Interpreting (VRI), on any video enabled device that meets the minimum technical requirements, is available in 87 languages, including American Sign Language (ASL). The following languages require no pre-scheduling; ASL, Arabic, Chinese, Russian, Somali, Spanish, Tagalog, and Vietnamese.
Bilingual Testing Services
Universe offers Bilingual Testing Services in 22 languages including Spanish. Web and phone enabled testing for convenient scheduling and fast scoring results. Evaluations are available to meet your employee assessment requirements for all departments.